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Owned and operated by Everything Outdoor Direct, our team is ready to answer your questions about robot mowers, snow blowers, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received tracking information within 3 business days, please contact our support team.
What is your return policy for robot lawn mowers and snow blowers?
We accept returns on unused, unopened equipment within 30 days of delivery. Items must be in their original packaging and condition. Please contact us first so we can walk you through the return process and provide a return authorization.
Can I exchange a product for a different model?
Yes, we are happy to help you find the right fit. If you need to swap a robot mower or snow blower for a different model, contact our team and we will coordinate the exchange for you.
How do I choose the right robot lawn mower for my yard?
The best robot mower depends on your yard size, slope, and terrain. Our team can help you compare models and features so you find one suited to your property. Just send us a message or give us a call.
Are your snow blowers suitable for heavy, wet snow?
Many of our snow blower models are designed for a range of conditions, including heavy and wet snowfall. Each product listing includes capacity and clearing specifications so you can match the machine to your typical winter conditions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to reply to every inquiry within one business day.
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Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
Hassle-Free Returns
Not the right fit for your property? Our straightforward return process makes it easy to resolve.
